About the role
We've reserved a Diversity & Inclusion Manager chair at Industrial Systems Group for the rare general pro who finds Customer Service fun rather than just familiar. We offer $84,000 - $123,000, a clear growth track, and a team where your 7 years of experience genuinely move the needle.
Key Responsibilities
- Field curveballs from Cleveland clients without losing the thread
- Coordinate scheduling, resources, and logistics for assigned tasks
- Keep skills current through ongoing training and self-directed learning
- Catch the small warm-yet-rigorous details that derail general launches
- Surface risks early, loudly, and with a proposed fix attached
- Bridge Negotiation and Team Leadership so neither team works in the dark
- Document the why, not just the what, behind every Work-Life Balance decision
- Pressure-test assumptions before they harden into expensive mistakes
What You'll Bring
- The kind of empathy that makes hard feedback land softly
- Around 7+ years of hands-on experience in a general role
- The composure to deliver bad news early and clearly
- A collaborative mindset and genuine enthusiasm for teamwork
- A writer's ear for tone in a high-stakes email
Industrial Systems Group was founded in Cleveland, OH on the idea that general should be powerful yet refreshingly relentlessly-kind. We keep the hybrid workload sustainable so your best Organization work isn't your last gasp.
You bring the Work Ethic; we bring $84,000 - $123,000, a mentor, a benefits package, and the freedom to grow on your terms in Cleveland.
Confirmed unfilled today, Industrial Systems Group continues its search in real time.
We built this general team on people who said yes, so say yes and apply.
Hybrid
Manager